What is a UX Audit anyway?

You may have heard of a user experience (UX) audit and wondered if this is something your company should look into. Or you may have noticed that your website isn’t performing as well as it should and are considering if an audit could help you to locate and fix the problem. Here are my answers to the most common UX Audit questions asked by clients.

Tiina Golub
4 min readMay 7, 2021

This post was originally written for and published on the Make it Clear blog.

Don’t fancy a long read? Here is a three-minute podcast I recorded for Purr Tech Tip Tuesday summarising this article 🤘

What is a UX audit?

Also known as a UX review, this is an in-depth analysis of the usability of a digital interface. It is a multistage project that loosely follows a typical UX design process from definition to implementation, looking for inconsistencies, deviations and other usability problems.

What is the typical process?

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Tiina Golub

Senior product designer at Avantra | Design mentor at ADPList. Passionate about inclusive design, behavioural psychology and minimalism.